Privacy Policy

Who we are

The grafxbylisa.com/shop website is independently owned, operated and managed by Lisa Miguez, artist/creator.

You can connect with me via a contact form here.

Read more about Lisa here.

What personal data we collect and why we collect it

When you visit this website, personal data (such as your: name, email address and account preferences) may be gathered about you when you interact via: the contact page, my account page, or make a purchase on this website.

If you buy something on this website, transactional data such as purchase information will be collected. This is used to account for what product(s) were purchased and whether the transaction was completed correctly. No payment information (such as credit card numbers) is retained or accessible on this website. Any and all payment transactions are securely processed through the Stripe payment gateway. In some instances, and if your device has enabled it, payments may also be processed securely through Apple Pay or Google Pay.

If you purchase a POD (print on demand) product such as a t-shirt, your name, email address and shipping address is provided to Printful (my POD fulfillment provider). Your shipping address information is not accessible to me on this website.

Upon completing a purchase, such as for a POD product, you will receive a few emails: one from “grafxbylisa” via Stripe, with a receipt to advise of your processed payment, and 3 emails from “grafxbylisa orders” that will advise you of: receiving your order, a note/receipt thanking your for your order, and finally, to advise you that your order/product is processed and on it’s way to you. You will receive a shipping tracking number in these emails.

If you purchase a piece of artwork or woodworking product from this website, your name, shipping address, phone number and email address will be securely retained for one month – these are required to confirm payment. If you wish to have your name, shipping address, phone number and email removed from the database upon purchase and delivery completion, please contact me here: here. Credit card information is processed entirely through Stripe and not accessible on this website.

Though not required to complete a purchase on this website, you can create an account at checkout or at any time by visiting here. Information in “my account” is secure and can be a convenient way to make future purchases on this website. Your account information is safe and secure.

You will NEVER be asked via email or phone for your account login information and/or the information therein. Please, do NOT reply to such requests. If you feel you might be receiving such emails from this website, please report it here.

Reviews/Comments

You can leave a product review on this website if you are a verified buyer. If you leave a review, your name and email address will already have been retained via your purchase(s) as noted above. Your IP address may also be collected to help with spam detection.

Contact forms

If you send me a message via the contact form here, or have signed up for a mailing list on this site (not currently an option here), your name and email address is captured and retained for the purpose of correspondence with you. This information is retained for one year. If you wish to have your information removed from any further correspondence, please send me the request via the contact form.

Cookies

Some cookies are required for the functionality and security of this website. Some are used for analytics such as which browser or device you use, how long you stayed on a particular page on the website, etc. – these cookies do not generally gather personal information.

Analytics

By default on the back end of my website via my my hosting provider HostPapa.ca, anonymous analytics data shows many visits I have had to my site, which pages were visited and if the visit came from another source such as a social media link. This is useful information from a design/develop perspective that can be used to help improve your experience on future visits.

Google analytics is also employed on this website to understand my audience’s intent and engagement with my website.

Who we share your data with

Any purchasing information submitted on this website is shared as such:

Purchases made with credit cards on this website are processed through the encrypted and secure Stripe payment gate. No credit card data is retained on this website (grafxbylisa.com/shop). You can read Stripe’s Privacy policy here.

If you purchase a POD product such as a t-shirt, your name, email address and shipping address is submitted to Printful, my POD fulfillment provider. Printful will process and ship your product to you directly. No shipping address information is retained on this website (grafxbylisa.com/shop) for POD purchases. You can read Printful’s Privacy policy here.

My online store (grafxbylisa.com/shop) is maintained with the WooCommerce interface, through which I am able to offer POD products, digital products and tactile artwork for sale. You can read WooCommerce’s (Automattic) Privacy policy here.

Embedded content from other websites

Printful and WooCommerce are connected to my website in order for me to share my creativity with you. Any information gathered is as mentioned above.

Who we share your data with

Beyond the necessary data required to complete online transactions with the aforementioned entities, your information: name, email, phone number or any personal purchase data such as credit cards, will never be shared or sold to any third party entity for any purpose.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. For any transactional data requests from online purchases you have made on this website, you are best off to contact Stripe directly to request your information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

That’s It, That’s All

While grafxbylisa.com/shop is a simple online store with the designs and products created by Lisa, we are always looking for ways to speed things up while maintaining a secure environment for you to engage with.

This Privacy Policy may be changed and/or updated at any time without notice.

Last update: March 31, 2021.